Client Terms

Patron is the booking software a studio uses to take requests and manage appointments. When you send a request or book through a studio's Patron page, you're arranging your tattoo directly with that studio, not with Patron.

Patron doesn't provide tattoo services, isn't the artist, and isn't a party to your appointment. We're the software in the middle that carries your request to the studio.

You must be 18 or older to request or book a tattoo through Patron. You can send a request from a studio's booking page, or by writing to the email address the studio gives you. Either way it lands on the studio's board. When you send one, you're asking the studio to consider your idea. Nothing is booked, held, or charged until you and the studio agree. The studio decides whether and when to take your work.

Give accurate details and only upload images you have the right to share.

If a studio asks for a deposit or charges a fee, you're paying the studio through its own payment processor (Stripe), not Patron. Patron takes 0% of it, doesn't hold your money, and isn't the merchant for your booking.

Deposits are often non-refundable and can be forfeited if you cancel late or don't show up, but the exact rule (including cancellations, refunds, and rescheduling) is set by each studio's own policy. Ask the studio about its terms before you pay. Any dispute about a charge is between you and the studio.

(The in-app deposit flow is being finalized; until it's live, a studio may take payment through its usual method. This section describes how it works once payments go live.)

To respond to your request, the studio (through Patron) collects what you send: your name, your email address, your Instagram or WhatsApp handle, your message, any reference links you paste, and any photos you attach to an email. If the studio uses a waiver, that adds your date of birth and can include health details you choose to share. How this is handled is described in our Privacy Policy.

If you write to a studio's Patron email address, your message reaches us through our email provider, which keeps its own copy for 30 days before deleting it.

If the studio runs a display screen in its waiting room, people in that room may see your first name and last initial on the day of your appointment. Your tattoo, your price, and your contact details are never shown there.

The studio decides what it asks for and is responsible for handling your information lawfully. By sending a request, you agree the studio can follow up with you about it (for example, by email, on Instagram, or by the contact details you provide).

Patron isn't responsible for the tattoo work, the artist's skill or licensing, scheduling, aftercare, or the outcome. Those are entirely between you and the studio. Choose your artist and studio carefully, and follow the aftercare and health guidance they give you.

Patron doesn't verify artists or studios and doesn't guarantee any appointment, price, or result shown on a booking page.

Don't treat Patron as a medical record. Patron is not a healthcare provider or a HIPAA-covered service, and it doesn't give medical advice. Anything shown or sent through Patron, including aftercare guidance, is general information, not a substitute for professional medical care. For any health concern, talk to a healthcare professional.

Share any health details (allergies, medications, conditions) with the studio the way it asks, so it can tattoo you safely. When you fill out a studio's waiver, your answers and signature are saved as the studio's record and stored by Patron on its behalf. See our Privacy Policy for how they're handled.

A studio's waiver asks for your date of birth. If it shows you're under 18, Patron won't record your signature and won't check you in, whatever the studio decides. Some places allow tattooing a minor with a parent's consent and some forbid it outright. Patron doesn't take part either way.

Don't misuse the booking pages: no false information, no spam, no submitting requests you don't mean, and nothing unlawful or abusive. Studios can ignore or block requests, and we can restrict access that harms the service or other people.

The booking pages are provided as is. As far as the law allows, Patron isn't liable for the studio's services or conduct, or for indirect or consequential losses, and our total liability to you is limited to what you paid Patron directly, which, for a client, is normally nothing. Some places don't allow these limits, so parts of this may not apply to you.

We may update these terms as the product changes; the current version always lives here. They're governed by the laws of the State of New York, United States, and any disputes will be handled in its courts.

Questions? Email support@patron.ink.